Legacy NAS FAQ's
NAS Product Frequently Asked Questions.
Miscellaneous
- Is it necessary to defragment the internal hard drives of the Ciphertex NAS Product?
- What's the default username and password?
- Can the Ciphertex NAS partition the internal hard drives?
- Why can't the administrator password be reset after pressing the reset button?
- What should be done when the disk access rate becomes very slow?
- I forgot my IP address setting, how can I find the IP address of the Ciphertex NAS?
Remote Replication - Disaster Recovery
- How do I synchronize all data between two Ciphertex NAS devices?
- Can I use remote replication to back up data to a PC or NAS of brands other than Ciphertex?
- Why does remote replication from the NAS to an external USB disk fail, if the USB/eSATA disk is in FAT format?
- Why are some files not completely backed up by remote replication of the Ciphertex NAS?
- I want backup my data through the Internet. If I setup the NAS behind a firewall and enable the Remote Replication function, which port I should open on the firewall rule?
- How can the Ciphertex NAS be made to backup share folders on the server automatically to itself via self remote replication?
NAS Installation and Setup
- What happen if I press the reset button of the Ciphertex NAS?
- Is there a newer firmware available for the Ciphertex NAS Device?
- How do I force the Ciphertex NAS to re-initialize from the beginning?
- After firmware a upgrade, why can't I login to the web administration page with the correct 'admin' account?
- Why is the raw disk capacity of the NAS is reduced after RAID configuration completes?
- What are the restrictions for username and password creation?
RAID
- I have 2 - 250GB drives in RAID 1. If a drive fails, is it possible to replace it with a 500GB drive?
- What should be done when a disk error is detected for a RAID 1, 5, or 6 configuration?
- The RAID migration - expansion speed is very slow, is this normal?
- Can I have two or more RAID volumes on my NAS?
- Why can't I migrate from a RAID-5 to RAID-6?
- I have already created two RAID-1 (or RAID-0) volumes. Can I create a new RAID-0 ( or RAID-1) out of these two RAID sets?
UPnP-DLNA and Digital Media Players
- The UPnP MediaServer Web page does not display properly after upgrading the NAS firmware.
- I forgot my user name and password for Twonky server, is there a way to reset them?
- Does the Ciphertex NAS support HD video streaming to common DMAs (Digital Media Adapters) via NFS protocol?
- Why can't Windows Media Player find my shared music/video through UPnP?
- Does the Ciphertex NAS support HD video streaming to Microsoft XBox installed with XBMC via Samba protocol?
- Can external subtitles be displayed by UPnP Server?
Windows Active Directory Service
Web Server and Applications
Server Virtualization and Clustering
Printer Server
NFS (Linux and UNIX)
NAS Pre-Sales Info
Multimedia Station
Mac OSX
- How do I mount a NAS share with AFP or SMB in Mac?
- What folders or files will be generated upon access to Ciphertex NAS via Mac?
- AppleDouble folder is created on the Ciphertex NAS by Mac.
- Cannot connect to the Ciphertex NAS by AFP when there are more than 20 concurrent AFP connections.
- Does the Mac NAS Finder utility support Wake-On-Lan?
iTunes Server
HDD Standby
Hardware compatibility and related questions
- Which printer, UPS, network camera, or backup software is compatible with the Ciphertex NAS?
- Can I upgrade the memory of my Ciphertex NAS?
- A Hard disk error is shown. What can I do?
- Can I connect my PC's USB/eSATA port to the NAS via USB or eSATA cable to access DATA?
- What is the definition of Hard Disk Drive SMART status Abnormal, Normal, and Good?
FTP Server
- I want to use the NAS Device as an FTP server, but users that are outside the LAN can't access it.
- Problems accessing NAS files via FTP using Internet Explorer.
- Why can't I see the correct filename using my FTP client?
- How can I setup the FTP server so that users can only upload files but can't view or download files?
- How do I determine which language to set for FTP?
File Server and Web File Manager
- What file systems does the NAS support for external USB/eSATA devices?
- Why am I not able to login to the NAS with a valid username and password when I connect with Windows explorer
- Can access control be setup for sub-folders?
- How do I use anti-virus software to scan my Ciphertex NAS data?
- Can users in different network domains configure the same NAS as a network disk drive?
- I am having problems with RW or RO access rights on a User account.