I want to use the NAS Device as an FTP server, but users that are outside the LAN can't access it.

Question:

I want to use the Ciphertex NAS Device as an FTP server, but users that are outside the LAN can't access it.

Answer:

Follow the instructions in the application note with the title "How to Access Your Ciphertex NAS from the Internet" to setup DDNS and Port Forwarding to enable Users that are outside of the LAN to access the NAS through the Firewall/Router on your LAN.

The file is attached to this FAQ.